Order Procedures
NEX1's Return Policy

Following is the completed ordering procedures with NEX1.

When placing orders, please send your purchase orders to NEX1 international order department. You will be helped with real-time technical support and answer any of your product inquiries.

To place orders, please Fax/E-mail the purchase orders to:

International Order Department
NEX1 Technologies Co., Ltd.
No. 6, Lane 252, Min-Tsu E. Road,
Tel: 886-2-2518-1300
Fax: 886-2-2501-4209

Please include the following information on the purchase order:

  1. Your Purchase Order Number
  2. Date of Order
  3. Part number, Product name, Price and Quantity
  4. Delivery address, Tel/Fax numbers, Contact person
  5. Payment method: By T/T or L/C

    T/T Payment: Please remit payment payable to
    NEX1 Technologies Co., Ltd.

    Bank Information:
    Pay to:

    Receiving & beneficiary bank: MIZUHO CORPORATE BANK, LTD., TAIPEI BRANCH
    2/F Hung Kuo Building,
    (Taipei Branch)
    167, Tun Hua N. Road,
    Taipei 105, TAIWAN

    Swift address code: MHCBTWTP
    Correspondent bank for US$:
    Swift address code: MHCBUS33
    In favor of: NEX1 Technologies, Co., Ltd.
    A/C No.: 001-001-0817844-2

    L/C payment: Please open irrevocable L/C at sight; indicate beneficiary: NEX1 Technologies Co., Ltd. (see above bank information)

  6. Shipping method:
    By DHL, UPS or FedEx (Please advise Account number if you have one, so we can ship your order collect)
    By Air-freight (Please advise your forwarder or customs broker if you have any preference)
    By Sea-freight (Please advise your forwarder or customs broker if you have any preference)
    By regular postal service (usually 5-7 days from Taiwan to Japan; package trace is difficult)

  7. Shipping Fee:
    If collect shipment account is not available, please request a quote for shipping fee from NEX1 Technologies.
    For FOB shipment: Shipping charge will be collected upon arrival in Japan.
    For C&F shipment: Shipping charge has been paid together with your payment in advance.
    For CIF shipment: Shipping and Insurance charge have been paid together with your payment in advance.

  8. Latest shipping date: If there is a deadline, please specify in your purchase order.

All orders will be processed IMMEDIATELY. If the items are in stock, order will be shipped the same day. All invoice and airway bill will be faxed to you immediately after shipment is done. If the shipment cannot be shipped the same day, you will be informed by fax or e-mail on the lead-time.

Thank you for choosing NEX1 as your business partner.

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